Contact Us

Whether you have questions, comments, or concerns, our customer service team is here to help. Use any of the options below, and we’ll do our best to respond quickly.

Email:  info@fereps.com

Phone: +44 74 1862 6774

Business Hours

Monday – Sunday: 9:00 AM – 8:30 PM (GMT+1)

Response Time: We aim to reply within 1 business day.

Why Contact Matters

At Fereps, we’re committed to an excellent customer experience. Your feedback, questions, and concerns help us improve—whether it’s about an order, a product, or general advice. Our team is dedicated to helping you find the perfect lighting for your home.

Company Details

Company Name: Smart Decision UK LTD (trading as Fereps)

Website: Fereps.com

Headquarter Address: Hay El Bassatine, Sidi Mokhtar, Chichaoua Province, Marrakesh-Safi Region, Morocco

Warehouse Location: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

Company Number: 16178620

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We'll get back to you within 1 business day.