Contact information
Whether you have questions, comments, or concerns, our customer service team is here to help. Use any of the options below, and we’ll do our best to respond quickly.
- Email: info@fereps.com
- Phone: +44 74 1862 6774
Business Hours
- Monday – Friday: 9:00 AM – 8:30 PM
Response Time: We aim to reply within 1 business day (during business hours).
Why Contact Matters
At Fereps, we’re committed to an excellent customer experience. Your feedback, questions, and concerns help us improve—whether it’s about an order, a product, or general advice. Our team is dedicated to helping you find the perfect lighting for your home.
Company Details
- Company Name: Smart Decision UK LTD
- Website Name: Fereps.com
- Headquarters Address: Hay El Bassatine, Sidi Mokhtar, Chichaoua Province, Marrakesh-Safi Region, Morocco
- Warehouse Location: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
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Company Number: 16178620