Business Information
Legal Company Details
Legal Entity: Smart Decision UK LTD
Company Number: 16178620
Registered in: England & Wales
Registered Company Address:
71–75 Shelton Street
Covent Garden, London
United Kingdom
WC2H 9JQ
Official Companies House Record:
https://find-and-update.company-information.service.gov.uk/company/16178620
Headquarters
Our administrative headquarters is located at:
Hay El Bassatine, Sidi Mokhtar, Chichaoua Province, Marrakesh-Safi Region, Morocco
This location manages company operations, customer support oversight, and supplier coordination.
Fulfilment & Operations
We operate through a trusted third-party logistics (3PL) model:
- Products are securely stored in a professional UK-based 3PL warehouse.
- Orders are picked, packed, and shipped directly from our UK warehouse.
- Stock replenishment and supplier coordination may involve our Morocco headquarters, but customer orders do not ship from Morocco unless explicitly stated on a product page.
This fulfilment structure allows us to provide faster delivery, reliable tracking, and consistent service across the United Kingdom.
Shipping Origin Transparency
- Primary dispatch location: UK warehouse
- Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ
- If any item ships from another location, we will clearly disclose this on the relevant product page and during checkout.
Contact Information
Store Name: Fereps.com
Address: 71–75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Email: info@fereps.com
Phone: +44 74 1862 6774
Customer Service Hours: Monday – Sunday, 9:00 AM – 8:30 PM (GMT+1)
Response Time: We aim to respond within 1 business day.